Design the Support

Development of the support solution will analyse the equipment and the logistic support requirements. This considers the tasks that must be performed in the intended environment for each product alternative in order that the system achieves its intended level of capability.

Support Analysis continues to be used during the design of the support solution, to:

 • Define the support requirements for a system / product, identifying major cost drivers and risks.
 • Develop alternative support solutions and determine the optimum solution through the use of trade-off analysis.
 • Identify the required resources to implement the chosen support solution.

This analysis should also include focusing on potential issues for the future needs and resource procurement options once the manufacturing stage has been completed. This is achieved by the performance of the Supportability Analysis activity 'Post Manufacture Support Analysis’ which is normally performed by the ILSM in liaison with appropriate Subject Matter Expert(s) (SME). The purpose of this activity is to analyse the lifecycle support requirements (including software support requirements) of the new product prior to closing of the manufacturing lines, in order to ensure that adequate logistic support resources will be available during the product's remaining life.

AJS has experience with the development of many major support solution strategies, plans and implementations.